Privacy Policy
Last Updated: January 2025
CareCoach ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Donation information and payment details
- Mentor and partner application information
- Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
- Process donations and send confirmations
- Review and respond to mentor/partner applications
- Send you updates about our programs (with your consent)
- Improve our website and services
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Third-Party Services
We use third-party services including Paystack for payment processing and Resend for email communications. These services have their own privacy policies governing the use of your information.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at admin@carecoach.africa